Pickup Information

Meeting Points

Detailed instructions on where to meet your Zoom Elite Transport driver at Sydney Airport, cruise terminals, and across the Illawarra.

Domestic: 30 min free wait

International: 45 min free wait

Cruise Terminals: 45 min free wait

Can't find your driver? Call 0430 676 626

Sydney Airport — Domestic Terminal (T2 & T3)

1
After collecting your baggage, proceed through the arrivals exit.
2
Your Zoom Elite driver will be waiting in the Ground Transport / Rideshare pickup area on the ground level outside the terminal.
3
Look for a driver holding a sign with your name.
4
If you cannot locate your driver, call 0430 676 626 immediately.

1
After clearing customs and collecting your baggage, proceed through the arrivals hall exit.
2
Your Zoom Elite driver will be waiting in the Arrivals Hall — Meeting Area on the ground floor, just past the customs exit.
3
Look for a driver holding a sign with your name.
4
If you cannot locate your driver, call 0430 676 626 immediately.

•45 minutes complimentary waiting time from the moment your flight lands.
•All international flights are tracked — no need to call if your flight is delayed.
•For early morning arrivals (before 6:00 AM), please confirm your booking in advance.

1
After disembarking, proceed through the terminal building to the main exit on Mullens Street, Rozelle.
2
Your Zoom Elite driver will be waiting in the designated pickup area directly outside the terminal exit.
3
Look for a driver holding a sign with your name.
4
If you cannot locate your driver, call 0430 676 626 immediately.

1
After disembarking, proceed through the terminal to the Overseas Passenger Terminal exit on Circular Quay West.
2
Your Zoom Elite driver will be waiting in the designated pickup area on Circular Quay West, directly outside the terminal.
3
Look for a driver holding a sign with your name.
4
If you cannot locate your driver, call 0430 676 626 immediately.

1
Your driver will arrive at your nominated pickup address at the confirmed time.
2
Please be ready at your door at the scheduled pickup time.
3
Your driver will call or text you approximately 10 minutes before arrival.
4
If you need to change your pickup address, call 0430 676 626 as soon as possible.

•15 minutes complimentary waiting time at homes, hotels or other non-airport pickups.
•For early morning pickups (before 6:00 AM), please confirm your booking the day before.
•We serve the entire Wollongong and Illawarra corridor from Helensburgh to Nowra.

Don't worry — call us immediately and we'll locate your driver right away.